Frequently Asked Questions
Everything you need to know about Attack Shark gaming gear and services.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 7-15 business days depending on your global location, while express options are available at checkout.
Do Attack Shark mice and keyboards come with a warranty?
Yes, all our hardware products include a 12-month limited warranty that covers manufacturing defects. Please keep your order confirmation as proof of purchase.
Where can I download the latest drivers and software for my device?
You can find all necessary drivers, firmware updates, and customization software in the 'Downloads' section of our official website.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping region.
Are Attack Shark products compatible with Mac and Linux?
Most of our peripherals are plug-and-play compatible with Windows, Mac, and Linux. However, our advanced customization software is currently optimized for Windows systems.